Last Updated: 2025-07-07
This Privacy Policy explains how tcode.ai ("we," "us," or "our") collects, uses, discloses, and processes personal data through:
We collect personal data through:
| Category | Examples | Primary Use |
|---|---|---|
| Contact Information | Name, email, phone, address | Fulfill requests; send marketing |
| Account Information | Credentials, products used | Manage accounts; provide support |
| Payment Information* | Billing address, usage credits | Process payments (via Stripe) |
| Feedback/Support | Chat logs, call recordings | Respond to inquiries; improve Services |
*Payment details processed by Stripe. We never store payment card numbers.
| Type | Examples | Purpose |
|---|---|---|
| Device/Network | IP address, browser type, OS | Optimize performance; prevent fraud |
| Usage Patterns | Pages visited, clicks, keystrokes | Personalize content; improve Services |
| Location | Approximate geolocation (from IP) | Reduce latency; comply with regulations |
We use:
| Category | Purpose | Examples |
|---|---|---|
| Necessary | Core functionality (cannot be disabled) | Security; account access |
| Analytics | Anonymous usage insights | Google Analytics |
| Marketing | Targeted advertising | Ad networks |
| Preferences | Remember user settings | UI customization |
We disclose personal data to:
| Recipient | Purpose |
|---|---|
| Marketing Providers | Targeted advertising |
| Ad Networks | Cross-device campaign measurement |
| Service Providers | Operations (hosting, analytics, support) |
| Affiliates | Global service delivery |
| Legal Authorities | Comply with laws/subpoenas |
| Business Transferees | Mergers/acquisitions |
Adjust via cookie banner or footer link
Unsubscribe via link in emails
Retain only as long as necessary for:
Implement safeguards (e.g., SCCs) for cross-border transfers
Questions? Email support@tcode.ai